Which region is my SecurID Access Cloud Authentication Service tenant in?
Originally Published: 2021-11-19
Last Modified: 2022-06-20
Article Number
000063606
Applies To
RSA Product Set: SecurID Access
RSA Product/Service Type: Cloud Authentication Service
Issue
There are various regions a Cloud Authentication Service tenant could have been deployed in. At the time of writing this article, these are:
Knowing which region your Cloud Authentication Service tenant is in is needed when checking the Cloud Authentication Service status page, uptime page, and maintenance & service incident notifications.

Prior to the November 2021 release of the Cloud Authentication Service, the Cloud Administration Console was accessed via the URL: https://<CAC URL>/, where the <CAC URL> was set to one of the following regions above depending on which region the tenant was deployed in. This made it obvious which region the tenant is in. The November 2021 release, however, introduced company-specific Cloud Administration Console URLs, making it less obvious which region a tenant is deployed in.
Resolution
To find which region your Cloud Authentication Service tenant is deployed in, log into the Cloud Administration Console and view the blue hyperlink shown next to the "Hello <administrator's name>" text near the top left of the Dashboard page.

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