You uploaded an invalid file error during Quick Setup of the RSA SecurID Appliance 8.x
Originally Published: 2015-12-01
Last Modified: 2023-12-01
Article Number
000043339
Applies To
RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
RSA Version/Condition: 8.x
 
Issue
When installing a license during Quick Setup of the RSA SecurID Appliance, the following error displays:

You uploaded an invalid file

User-added image
Cause

When performing Quick Setup on the RSA SecuriD appliance, you are asked to browse for the RSA Authentication Manager software license named AM_License zip.

The error that you uploaded an invalid file will display if the AM_License.zip contains a subfolder also named AM_License.zip, as shown here:
 
AM_license zipped folder contains AM_license file

 
Resolution
To correct this issue,
  1. Navigate to the subfolder in the archive that contains the following license files:
  • order#yyyyy-mm-dd.XML
  • defaultRSAToolbar.cer
  • defaultRSAToolbar.key
  • sdti.cer
  • server.key
  • server.cer
User-added image
  1. Extract the contents of this subfolder and zip it into a new archive named AM_License.zip.
  2. Continue with the Quick Setup process.

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