Error: 'Problem processing request: message is 'Failed to connect to the ACE/Server snoopy56 with port = 5570. Wrong ACE/Server port number or ACE Web Admin service is down. Error code: 109'' when logging in to RSA ACE/Server Quick Admin
Originally Published: 2003-07-09
Article Number
Applies To
RSA ACE/Server Quick Admin
Microsoft Windows
UNIX (AIX, HP-UX, Solaris)
Issue
Resolution
Windows:
On the machine running RSA ACE/Server, navigate to Start Menu --> Programs --> Administrative Tools --> Services and start RSA ACE/Server Quick Admin Daemon
UNIX:
- Go to the ace/prog directory
- Run "aceserver stop; sdconnect stop"
- Run "sdconnect start; aceserver start"
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