Error: 'Problem processing request: message is 'Failed to connect to the ACE/Server snoopy56 with port = 5570. Wrong ACE/Server port number or ACE Web Admin service is down. Error code: 109'' when logging in to RSA ACE/Server Quick Admin
Originally Published: 2003-07-09
Article Number
Applies To
RSA ACE/Server Quick Admin
Microsoft Windows
UNIX (AIX, HP-UX, Solaris)
Issue
Resolution
Windows:
On the machine running RSA ACE/Server, navigate to Start Menu --> Programs --> Administrative Tools --> Services and start RSA ACE/Server Quick Admin Daemon
UNIX:
- Go to the ace/prog directory
- Run "aceserver stop; sdconnect stop"
- Run "sdconnect start; aceserver start"
Related Articles
Workflow Decision Node takes wrong path in SecurID Governance & Lifecycle 75Number of Views How to fix the problem when backing out of V3 extension input. 3Number of Views Risk-Based Authentication from Cisco ASA 9.3.1 redirects to wrong URL for RSA Authentication Manager 8.1 185Number of Views Group owner approval is getting assigned to wrong owner in RSA Identity Governance & Lifecycle 42Number of Views Wrong system name used when creating mobilink subscription - EA configuration 46Number of Views
Trending Articles
Passwordless Authentication in Windows MFA Agent for Active Directory – Quick Setup Guide RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Authentication Manager Upgrade Process RSA Authentication Manager 8.7 SP2 Setup and Configuration Guide An example of SSO using SAML and ADFS with RSA Identity Management and Governance 6.9.x
Don't see what you're looking for?