Error: 'Problem processing request: message is 'Failed to connect to the ACE/Server snoopy56 with port = 5570. Wrong ACE/Server port number or ACE Web Admin service is down. Error code: 109'' when logging in to RSA ACE/Server Quick Admin
Originally Published: 2003-07-09
Article Number
Applies To
RSA ACE/Server Quick Admin
Microsoft Windows
UNIX (AIX, HP-UX, Solaris)
Issue
Resolution
Windows:
On the machine running RSA ACE/Server, navigate to Start Menu --> Programs --> Administrative Tools --> Services and start RSA ACE/Server Quick Admin Daemon
UNIX:
- Go to the ace/prog directory
- Run "aceserver stop; sdconnect stop"
- Run "sdconnect start; aceserver start"
Related Articles
Workflow Decision Node takes wrong path in SecurID Governance & Lifecycle Number of Views Group owner approval is getting assigned to wrong owner in RSA Identity Governance & Lifecycle Number of Views Risk-Based Authentication from Cisco ASA 9.3.1 redirects to wrong URL for RSA Authentication Manager 8.1 Number of Views IWA RSA connector server shows wrong certificate when connecting to it through browser with error : Invalid Request Number of Views KM Client initialization error: 4780073; Failed to parse P12 file: status = 1958 Number of Views
Trending Articles
Troubleshooting RSA SecurID Access Identity Router to RSA Authentication Manager test connection failures RSA SecurID Software Token 5.0.2 Downloads for Microsoft Windows RSA Authentication Manager 8.9 Release Notes (January 2026) Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA Authentication Manager 8.8 Setup and Configuration Guide
Don't see what you're looking for?
