After a power outage ACE/Server is not authenticating nor will it start properly
Originally Published: 2001-05-29
Article Number
Applies To
RSA ACE/Server 4.1 (no longer supported as of 2-1-2004)
Microsoft Windows NT 4.0
Microsoft Windows 2000
Issue
ACE/Server still will not start properly after an abnormal shutdown due to a sudden power outage
Resolution
sdlog.lk
You may notice that the ACE/Server is running sluggishly in this case you should run %System Root%\ACE\PROG\SDCMPRSS.EXE
Compress the Server Database and check off DO NOT LOAD DELTA RECORDS
If you have a Slave Server you will need to manually reconcile the Databases
Information on how to do this can be found here: RSA ACE/Server Primary and Replica databases do not synchronize
Restart the ACE/Server on the Master and Slave
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