After a power outage ACE/Server is not authenticating nor will it start properly
Originally Published: 2001-05-29
Article Number
Applies To
RSA ACE/Server 4.1 (no longer supported as of 2-1-2004)
Microsoft Windows NT 4.0
Microsoft Windows 2000
Issue
ACE/Server still will not start properly after an abnormal shutdown due to a sudden power outage
Resolution
sdlog.lk
You may notice that the ACE/Server is running sluggishly in this case you should run %System Root%\ACE\PROG\SDCMPRSS.EXE
Compress the Server Database and check off DO NOT LOAD DELTA RECORDS
If you have a Slave Server you will need to manually reconcile the Databases
Information on how to do this can be found here: RSA ACE/Server Primary and Replica databases do not synchronize
Restart the ACE/Server on the Master and Slave
Related Articles
Authentication Manager database services do not to start after power outage Number of Views How to minimize outage time when converting from a standalone to a clustered RSA Identity Governance and Lifecycle deployment Number of Views Hide or Show Agent Information in the User Dashboard on RSA Authentication Manager 8.6 P1 and up Number of Views CPU throttling on IIS web server with RSA SecurID Authentication Agent 7.1.3 for Web to prevent 100% CPU spike from pipese… Number of Views BIOS hardening for RSA Authentication Manager 8.x Number of Views
Trending Articles
RSA Authentication Manager Upgrade Process RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Authentication Manager 8.9 Setup and Configuration Guide RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide How to 'Trust' the RSA Authentication Manager Security Console Self-Signed Root CA certificate and prevent Cert warnings.
Don't see what you're looking for?
