Why do tokens disappear from RSA ACE/Server database when replacement token is activated?
Originally Published: 2005-09-30
Article Number
Applies To
RSA ACE/Server
Issue
When assigning replacement token to a user, old token is deleted from the database
This issue is caused by the "Automatically delete replaced tokens from database" option being checked in System Parameters
Resolution
NOTE: When the option "Automatically delete replaced token from database" option is checked, the old token will be deleted automatically as soon as the new token (the replacement token) has been activated by the user (meaning as soon as the user authenticates successfully with new token)
Related Articles
Assign a Replacement Token Number of Views Identities with replacement characters showing block instead of characters in RSA Identity Governance & Lifecycle Number of Views How to transfer an existing RSA SecurID token PIN to a replacement token in RSA Authentication Manager 8.x Number of Views SCIM API for User Replacement Number of Views Enable or Disable Self-Service Features Number of Views
Trending Articles
Downloading RSA Authentication Manager license files or RSA Software token seed records RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory Mandatory Certificate Upgrade Required by 6th October 2025 for RSA MFA Agent for PAM, RSA MFA Agent for Apache, and Third … RSA Authentication Manager 8.9 Release Notes (January 2026)
Don't see what you're looking for?
