Why do tokens disappear from RSA ACE/Server database when replacement token is activated?
Originally Published: 2005-09-30
Article Number
Applies To
RSA ACE/Server
Issue
When assigning replacement token to a user, old token is deleted from the database
This issue is caused by the "Automatically delete replaced tokens from database" option being checked in System Parameters
Resolution
NOTE: When the option "Automatically delete replaced token from database" option is checked, the old token will be deleted automatically as soon as the new token (the replacement token) has been activated by the user (meaning as soon as the user authenticates successfully with new token)
Related Articles
Assign a Replacement Token Number of Views Identities with replacement characters showing block instead of characters in RSA Identity Governance & Lifecycle Number of Views CT-KIP activation using Admin API does not display the tokens as activated on Self-service portal Number of Views SCIM API for User Replacement Number of Views How to transfer an existing RSA SecurID token PIN to a replacement token in RSA Authentication Manager 8.x Number of Views
Trending Articles
RSA Authentication Manager 8.7 SP2 Setup and Configuration Guide RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide How to Upgrade Internal SHA-1 Certificates to SHA-256 in Authentication Manager Using rsautil RSA Authentication Manager 8.9 Setup and Configuration Guide RSA SecurID software token .sdtid file fails to import into RSA SecurID Software Token 5.0 for Windows
Don't see what you're looking for?
