Error: 'HTTPS Error Returned:: java.lang.Exception: no trusted certificates found' in RSA Certificate Manager
Originally Published: 2006-05-30
Article Number
Applies To
Issue
Java application is using a .p7b file (PKCS#7) to load in their truststore do to a standard server authentication. That file contains the complete certificate chain and also the server certificate.
Cause
Resolution
Your client application needs to trust SubCA and/or RootCA ensuring that SSLCert will be chained to SubCA then trusted. In the symptom described above:
- The client application had SSLCert, SubCA, and RootCA in a single .p7b file, and the application was using this file as its truststore. The application was working fine.
- SubCA was then resigned (but not applied on the web server)
- The new SSLCert was exported with its full chain in a new .p7b file. This file then contained the new SubCA certificate.
- This new .p7b was then used by the application, and they had that symptom, because the application was doing a full certificate matching to allow the connection, and since SubCA certificate on the webserver was not the same as the one in the .p7b, the match failed, thus rejecting the connection.
Workaround
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