8071C G1 Re-Image Issue
Originally Published: 2009-04-08
Article Number
Issue
I am attempting to re-image a 60-series appliance with the 8071C G1 image. I've downloaded the image several times and confirmed that it has been burnt out properly to a DVD -R. However, I keep getting the following error message when I boot:
"Cannot eject cartridge from drive Z please enter a re-image DVD"
What is the problem?
Resolution
If you do not have the latest G1 image, you can download it from our FTP site:
ftp://ftp.network-intelligence.com
Login credentials:
User Name: user
Password: In1stPlace!
For a 50-series appliance, the image you want to download is:
/enVision Images/50 Series Appliances/Windows 2000 (40xx)4031A.iso
For a 60-series appliance, the image you want to download is:
techsupport/Repository/enVision Images/60 Series Appliances/Windows 2003Ent (80xx)/G1/8091J.iso
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