Catastrophic failure message when upgrading Envision
Originally Published: 2007-09-11
Article Number
Applies To
castastrophic failure
install
upgrade
Issue
Catastrophic failure message when upgrading Envision
Resolution
When upgrading enVison, if a "catastrophic failure" error message appears, it could be due to a corrupted setup.ilg file in the install shield folder.
The known GUID for the install shield where this error occurs is:
{B1A7C69D-DC8F-4B82-B075-2D71EC19656F}
The fix for this is to replace the setup.ilg file with a another one.
The file is located in C:\Program Files\InstallShield Installation Information\{B1A7C69D-DC8F-4B82-B075-2D71EC19656F}. You can obtain an updated setup.ilg file from NIC Support.
Related Articles
RSA Authentication Manager 8.6 Upgrade Failure Number of Views Error deploying the ear file message when upgrading RSA Identity Governance & Lifecycle 7.x Number of Views A 'Catastrophic failure' error is displayed during the RSA enVision Panorama Z-Connector installation process Number of Views RSA Authentication Manager Upgrade Process Number of Views Startup fails with Initialization Status error message 'Found invalid object(s) in the database' after migration or patchi… Number of Views
Don't see what you're looking for?
