Error 'unable to contact any servers'
Originally Published: 2008-05-09
Last Modified: 2023-09-25
Article Number
Applies To
Issue
com.rsa.edge.javax.servlet.ServletException: org.apache.jasper.JasperException: sirrus.runtime.ServerListException: unable to contact any servers
at com.rsa.edge.javax.servlet.DefaultFilterChain.doFilter(KeyManager:26)
at com.rsa.keymanager.transport.core.filter.InputSanitizerFilter.doFilter(KeyManager:46)
at com.rsa.keymanager.transport.core.filter.DefaultFilterAdaptor.a(KeyManager:44)
at com.rsa.keymanager.transport.core.filter.DefaultFilterAdaptor.filter(KeyManager:34)
at com.rsa.keymanager.transport.core.filter.EdgifierFilter.doFilter(KeyManager:21)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.rsa.edge.javax.servlet.DefaultFilterChain.doFilter(KeyManager:19)
at com.rsa.keymanager.bf.doInTransaction(KeyManager:17)
at com.rsa.keymanager.database.connection.core.transaction.DefaultTransactionManager.execute(KeyManager:12)
at com.rsa.keymanager.transport.core.filter.TransactionFilter.doFilter(KeyManager:15)
at com.rsa.keymanager.transport.core.filter.DefaultFilterAdaptor.a(KeyManager:44)
at com.rsa.keymanager.transport.core.filter.DefaultFilterAdaptor.filter(KeyManager:34)
at com.rsa.keymanager.transport.core.filter.EdgifierFilter.doFilter(KeyManager:21)
...
Cause
Resolution
You can see which Dispatcher KMS is pointing to by looking at the accessManager.properties, located in the same folder as keyManagerServer.properties and softwareMasterKey.properties.
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