FSSVC-33196 : Make sure that File Security Service is running on the host machine
Originally Published: 2008-06-12
Last Modified: 2023-09-24
Article Number
Applies To
Issue
Unable to add a new host in File Security Adapter Manager
Cause
Resolution
If you are using Windows Firewall:
Click on Start -> Settings -> Control Panel -> Windows Firewall
Click on the Exceptions tab
Click on Add Port
Enter the name "RSA File Security Manager Adapter port"
Enter the port number "5766"
Select TCP
Click Ok
Click Ok
If you are using a third party firewall
Consult your documentation to unblock the port 5766 TCP.
If you are using a custom port for the Windows Adapter, you can look in the file C:\Program Files\RSA File Security Windows Adapter\FSAdapter.ini to get the port number used.
If running on a 64 bit system, verify the FSM Adapter installed is the 64 bit version.
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