Event Explorer Error: Could not connect to the App Server service on 'machine-type.1.2.3.4' Please be sure that the App Server service is running properly.
Originally Published: 2009-11-23
Last Modified: 2023-10-06
Article Number
Applies To
RSA Event Explorer 4.0
Issue
Event Explorer Error: Could not connect to the App Server service on
"machine-type.1.2.3.4" Please be sure that the App Server service is running properly.
ERROR [org.jboss.remoting.transport.socket.SocketServerInvoker] Error starting ServerSocket. Bind port: 3873, bind address: /1.2.3.4
Cause
Resolution
open command prompt on the App Server:
cd /d %_envision%\bin
appserver_uninstall.bat
Check the nie-oe.dat file, in the system32/drivers/etc directory, modify IP to correct one if required (IPADDRESS= is the line you want)
Then back in the command prompt
appserver_install.bat new_ipaddress
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