Event Explorer Error: Could not connect to the App Server service on 'machine-type.1.2.3.4' Please be sure that the App Server service is running properly.
Originally Published: 2009-11-23
Article Number
Applies To
RSA Event Explorer 4.0
Issue
Event Explorer Error: Could not connect to the App Server service on
"machine-type.1.2.3.4" Please be sure that the App Server service is running properly.
ERROR [org.jboss.remoting.transport.socket.SocketServerInvoker] Error starting ServerSocket. Bind port: 3873, bind address: /1.2.3.4
Cause
Resolution
open command prompt on the App Server:
cd /d %_envision%\bin
appserver_uninstall.bat
Check the nie-oe.dat file, in the system32/drivers/etc directory, modify IP to correct one if required (IPADDRESS= is the line you want)
Then back in the command prompt
appserver_install.bat new_ipaddress
Related Articles
FSSVC-33196 : Make sure that File Security Service is running on the host machine Number of Views Error: 'Cannot find 'file:D'/docs/release_notes/release_notes.html'. Make sure the path or Internet address is correct.' i… Number of Views User getting SOAP Login errors in application when sure about SOAP Login name and Password Number of Views What Audit traces need to be started for IBM DB2? Number of Views Failed to backup RADIUS with error: Destination '/opt/rsa/am/backup/staging/radius-reports' is not a directory in RSA Auth… Number of Views
Trending Articles
RSA Authentication Manager 8.9 Release Notes (January 2026) RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA-2026-07: RSA Authentication Manager Security Update for Third-Party Component Vulnerabilities Downloading RSA Authentication Manager license files or RSA Software token seed records RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide
Don't see what you're looking for?
