Admin user always redirected to Access Manager login page
Originally Published: 2008-08-13
Article Number
Applies To
Issue
Access Manager login page loops
Unable to log in to Key Manager Appliance Admin console
Cause
Resolution
As an example, if you configured your RKM appliance to be called "rkm.rsa.com", type https://rkm.rsa.com/KMS in your browser. Do not use https://rkm/KMS/ or https://10.10.1.2/KMS (where 10.10.1.2 is IP address of the appliance).
The reason for that is that both the Admin and Operation console uses Access Manager to authorize access. Access Manager uses cookies and the value it sets in its cookie must match both its internal configuration (which was set at installation) and the address you typed in your browser.
If you are unsure of what to provide, log in to your RKM Appliance using SSH, and once logged in as root, type "hostname". The value returned should be the server name you provide in your browser.
Related Articles
RSA WebSerivce "Invalid column name" when creating a change request to terminate a user in RSA Governance & Lifecycle Number of Views Connecting to the RSA RADIUS Server using https://(name or IP):1813 seems to allow login to a blank page Number of Views RSA Authentication Agent 8.0 for Web for IIS on SharePoint web site only works with local browser, redirect loop from othe… Number of Views Role and Group Review Result behavior when members/entitlements are added to the underlying review items in RSA Identity G… Number of Views Devices running Windows 10 or Windows 11 operating system crash on reboot the machine after RSA MFA Agent 2.3.x for Windo… Number of Views
Trending Articles
Passwordless Authentication in Windows MFA Agent for Active Directory – Quick Setup Guide RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Authentication Manager Upgrade Process RSA Authentication Manager 8.7 SP2 Setup and Configuration Guide An example of SSO using SAML and ADFS with RSA Identity Management and Governance 6.9.x
Don't see what you're looking for?
