How to log back in if I lost my Key Manager admin password?
Originally Published: 2008-12-09
Last Modified: 2023-10-06
Article Number
Applies To
RSA Access Manager
Issue
Invalid password
Unable to log into Key Manager admin console
kmsadmin password was lost
Reset admin or kmsadmin password
Resolution
Log in to the RKM Appliance box as root using SSH or at the console, then type:
su - oracle
sqlplus / as sysdba
<provide the Oracle sys password>
SQL> update ct_owner.password set password = 'Password1' where user_id = (select id from ct_owner.users where name='kmsadmin');
SQL> commit;
SQL> exit;
Once the password is changed, log back in Access Manager Admin GUI, and reset the password to re-hash it.
Note that the update command would be like the following if 'admin' password needed to be reset:
SQL> update ct_owner.password set password = 'Password1' where user_id = (select id from ct_owner.users where name='admin');
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