aservers occasionally are unable to decrypt tokens from other aservers.
Originally Published: 2009-02-04
Last Modified: 2023-10-06
Article Number
Applies To
Issue
IWA authentication method loops continually without sending authenticated user to protected page.
aserver logs show the following error message directly associated with each IWA authentication failure:
sequence_number=5943,remote_client=aserver1,2009-02-03 15:59:52:344 GMT+00:00,messageID=6,client_ip_address=192.168.0.1,client_port=38547,result_code=0,result_action=User Token Failed,result_reason=Token error
Cause
Resolution
Check to ensure that there are no typos in the keyserver.conf files. Specifically check to ensure that each keyserver has a unique name defined for
cleartrust.keyserver.local_id
and that host name defined in the parameter refers to the physical machine where the keyserver resides.
Workaround
Notes
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