Corrections to RSA SecurID Token Record Decryption Guide
Originally Published: 2025-02-25
Article Number
Applies To
RSA Product Set: SecurID
RSA Product/Service Type: Authentication Manager
Version(s): All supported versions
Issue
Documentation in the RSA SecurID Token Record Decryption Guide is incorrect.
Resolution
The RSA SecurID® Token Record Decryption Guide lists step 3 as follows:
3. Click Browse to browse to the decryption code zip file you downloaded from the RSA web site. Enter the password that you set to protect the zip file in the Decryption code file password field.
* * *
If you do this, you are unable to decrypt the tokens. The correct process is as follows:
- Complete steps 1 and 2 as documented.
- Run the RSASecurIDTokenRecordDecryptionUtility.exe utility.
- Point to the Encrypted Records folder from myRSA.
- Point to the decryption.zip file from DLC.
- Once the folder is selected, it then prompts for the decryption.zip file and password.
- Enter the password.
- Continue on with the documentation at step 4.
Related Articles
sirrus.runtime.TokenException: Token decryption failed 35Number of Views No encrypted token records were found in folder 212Number of Views aservers occasionally are unable to decrypt tokens from other aservers. 21Number of Views New Delivery Method for Token Seed Records 112Number of Views Private key decryption error: Unsupported keysize or algorithm 24Number of Views
Trending Articles
How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device RSA-2026-10: RSA Authentication Manager Security Update for Third-Party Component Vulnerabilities RSA Authentication Manager 8.9 Release Notes (January 2026) Download RSA SecurID Access Cloud User Event audit logs using Cloud Administration REST API CLU RSA SecurID Desktop Token 5.0.3 for Windows Administrator's Guide
Don't see what you're looking for?