How to contact support for the RSA enVision NAS 3500/ 7000 DAS2000 storage device
Originally Published: 2009-03-02
Article Number
Applies To
Issue
8You have a problem with the RSA enVision storage device, you wish to know how to contact support
Resolution
Support for the enVision storage, NAS 3500, 7000 and DAS 2000 is done through the EMC support center. Please kindly quote your storage device serial number and contact the local EMC support. For US, the number is +1 800 782 4362. When asked to transfer to an extension, enter 70422
When asked for the products you are working on, advise the following EMC products:
RSA NAS 3500 / 7000 - EMC Celerra
RSA DAS 2000 - EMC Clariion
Related Articles
How to migrate the RSA enVision platform from Windows 2003 to 2008 without affecting the data on the DAS 2000 Number of Views Error message "The program could not start because QTCor4.DLL is missing" with RSA SecurID Token 5.x Number of Views Add a Trusted Realm Number of Views AFX Requests fails to process as the Usage Store Manager is full in RSA Governance & Lifecycle Number of Views Clear a Cached Copy of Windows Credentials in the User Dashboard Number of Views
Trending Articles
Downloading RSA Authentication Manager license files or RSA Software token seed records Unable to login to RSA Authentication Manager Security Console as super admin RSA Authentication Manager 8.9 Release Notes (January 2026) How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device Connection fails to Cloud Authentication Service when connecting through a proxy server from RSA Authentication Manager to…
Don't see what you're looking for?
