Error when trying to trying to replace CA after being externally signed.
Originally Published: 2009-06-15
Article Number
Applies To
RSA Certificate Manager (RCM)
Microsoft CA server
Issue
Error:
CA Replacement
Error [XrcNAMENOTFOUND: no value found for name]
An existing CA matching the final certificate in the given chain could not be
found in the local directory. Please ensure that you have selected the correct
CA from the list in the navigation bar. You may safely go back, select the
correct CA from the list and repeat the operation.
The subject DN of the replacement certificate does not match the subjectDN of the original certificate.
Cause
The Microsoft CA changed the encoding from "Printable String" to "UTF8 String".
Resolution
Either configure the Microsoft CA to not change the encoding, or set the encoding of DN strings to UTF8_ONLY in CM and re-issuing the cert request.
Workaround
Related Articles
DLP - the feature you are trying to use is on network resource that is unavailable Number of Views 'Could not power on VM : No space left on device' when trying to start the Virtual appliance - AM Number of Views RSA employee is redirected to the login prompt when trying to access downloads on the RSA Community Number of Views Invalid argument(s) error when trying to change password or PIN on the Authentication Manager 8.1 Self-Service Console Number of Views Why am I being prompted for a SecurID OTP when trying to view the My Authenticators page? Number of Views
Trending Articles
Passwordless Authentication in Windows MFA Agent for Active Directory – Quick Setup Guide RSA Authentication Manager 8.9 Release Notes (January 2026) RSA Authentication Manager Upgrade Process RSA Authentication Manager 8.7 SP2 Setup and Configuration Guide An example of SSO using SAML and ADFS with RSA Identity Management and Governance 6.9.x
Don't see what you're looking for?
