BlackBerry browser get stuck on javascript collector
Originally Published: 2009-11-30
Last Modified: 2023-10-06
Article Number
000049985
Applies To
6.0.2.1 SP0 P4
Issue

BlackBerry browser get stuck on javascript collector


BlackBerry devices in particular get stuck in the RSA JavaScript collector. User received error ?Object doesn?t support this property or method?
Cause
The the problem is at fingerprint_software()function, which did not initialize the temp variable properly.It appears that for the BB the navigator.plugins.length = 0. As a result the temp variable is not being initialized so when the code hits line temp += ""; an error is encountered which hangs the page. If the tmp initialization is moved before the "if (navigator.plugins.length...)" block, the page executes properly.
Resolution
6.0.2.1 SP1P2 Hotfix90 has the updated fingerprint_software funciton in pm_fp.js file which fixed the issue.

Related Articles

Trending Articles

Don't see what you're looking for?