EM Matched Content stored on disk
RSA Data Loss Prevention Suite 8.x, 9.x
Enterprise Manager
Need more space on C:\RSA
As an example:
1) Redirecting the C:\RSA folder to D:\RSA Folder
2) Stop the Enterprise Manager Service, Enterprise Coordinator service and the Network Controller Service.
3) Drag and drop the RSA folder (C:\RSA) to the new location (D:\RSA)
4) If DLP 9.5 and up skip ahead to 'For versions 9.5 and up'.
If DLP 8.x thru 9.0 continue with step below.
Update the configuration file tem-service.conf (using Notepad)to reflect the change as described below
The file is located in the EM server ~\Program Files\RSA\Enterprise Manager\bin\tem-service.conf
The line that needs to change is highlighted in red below.
Modify this line to reflect the new drive location.
SAMPLE:
wrapper.java.command=../../jre/bin/java
wrapper.java.classpath.1=../lib/win32/*.jar
wrapper.java.classpath.2=../lib/*.jar
wrapper.java.classpath.3=../start.jar
wrapper.java.library.path.1=../lib/win32/
wrapper.java.additional.1=-Djetty.home=../
wrapper.java.additional.2=-Djetty.logs=../logs
wrapper.java.additional.3=-Dtem.home=C:\RSA
wrapper.java.additional.4=-XX:MaxPermSize=256m
wrapper.java.initmemory=256
wrapper.java.maxmemory=1024
wrapper.java.mainclass=org.mortbay.jetty.win32service.JettyServiceWrapperListener
wrapper.app.parameter.1=../etc/tem-jetty.xml
wrapper.console.format=PM
wrapper.console.loglevel=INFO
wrapper.logfile=../logs/jetty-service.log
wrapper.logfile.format=LPTM
wrapper.logfile.loglevel=ERROR
wrapper.logfile.maxsize=25m
wrapper.logfile.maxfiles=7
wrapper.syslog.loglevel=NONE
wrapper.console.title=RSA DLP Enterprise Manager
wrapper.ntservice.name=TablusEnterpriseManager
wrapper.ntservice.displayname=RSA DLP Enterprise Manager
wrapper.ntservice.description=RSA DLP Enterprise Manager is a Web Application to manage your RSA DLP Installation
wrapper.ntservice.starttype=AUTO_START
wrapper.ntservice.interactive=false
wrapper.ntservice.account=
wrapper.ntservice.password=
wrapper.startup.timeout=300
wrapper.filter.trigger.1=java.lang.OutOfMemoryError
wrapper.filter.action.1=RESTART
5) If DLP 9.0, 9.5 or above, skip to the appropriate section below, otherwise continue to next step.
6) Restart the EM, EC & Network Controller services
For version 9.0 if the RSA HOME directory is changed, the Certificate path will change as well and must be updated to reflect this change.
For systems running DLP 9.0, perform the following additional steps:
1) Edit ~\Program Files\RSA\Enterprise Manager\webapps\root\WEB-INF\classes\application.properties
Look for tem.home and change the value to the new location
2) Modify the sql table SC_TLS_CERTIFICATE_STORE in the DLP database by updating the STORE_LOCATION values to match the new paths.
Use a simple query to make the change
Update SC_TLS_CERTIFICATE_STORE
Set Store_Location = ?NEW_VALUE?
Where store_location = ?OLD_VALUE?
In the above query, replace NEW_VALUE with the new path and OLD_VALUE with the old path.
Example:
Update SC_TLS_CERTIFICATE_STORE
Set Store_Location = ?D:\RSA\Certs\ca\discovery.p12?
Where store_location = ?C:\RSA\Certs\ca\discovery.p12?
3) Restart the Enterprise Manager, Enterprise Coordinator and Network Controller services after performing this step
For version 9.5 and up.
If the RSA HOME directory is changed, the Certificate paths will change as well and must be updated to reflect this change.
The RSAEnterpriseManager.exe file properties must also be changed.
For systems running DLP 9.5 and up, perform the following additional steps:
1) Edit ~\Program Files\RSA\Enterprise Manager\webapps\root\WEB-INF\classes\application.properties
Look for tem.home and change the value to the new location
It can be set to a drive letter or unc path, enter unc path as \\hostname\path
2) Modify the sql table SC_TLS_CERTIFICATE_STORE in the DLP database by updating the STORE_LOCATION values to match the new paths.
Use a simple query to make the change
Update SC_TLS_CERTIFICATE_STORE
Set Store_Location = ?NEW_VALUE?
Where store_location = ?OLD_VALUE?
In the above query, replace NEW_VALUE with the new path and OLD_VALUE with the old path.
Examples:
Update SC_TLS_CERTIFICATE_STORE
Set Store_Location = ?D:\RSA\Certs\ca\em-ca.p12?
Where store_location = ?C:\RSA\Certs\ca\em-ca.p12?
Update SC_TLS_CERTIFICATE_STORE
Set Store_Location = ?D:\RSA\Certs\ca\em-client.p12?
Where store_location = ?C:\RSA\Certs\ca\em-client.p12?
Update SC_TLS_CERTIFICATE_STORE
Set Store_Location = ?D:\RSA\Certs\ca\discovery.p12?
Where store_location = ?C:\RSA\Certs\ca\discovery.p12?
Note this can also be a unc path such as \\hostname\RSA\Certs\ca\discovery.p12
3) Update the tem.home location in ~\Program Files\RSA\Enterprise Manager\RSAEnterpriseManager.exe as follows:
a) Double click on the file RSAEnterpriseManager.exe
b) Under Java tab you will see JAVA Options
c) Specify the new TEM.HOME location there
For example:
-Dtem.home=\\hostname\RSA
4) Restart the Enterprise Manager, Enterprise Coordinator and Network Controller services after performing this step
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