Microsoft Windows Server 2003 SP2
Microsoft NTBackup
EMC NetWorker
Volume Snapshot Service (VSS)
FSM policy setup so that backup could read files unencrypted during backup, only reading files encrypted
Having issues with the backup software on some of the Adapters where it is backing up the encrypted form of the file instead of the decrypted version.
Files encrypted using RSA FSM will not be backed up as decrypted despite the granted permissions (using either NetWorker or NTBackup)
Turning off VSS resolves the problem.
In NetWorker use VSS:*=off
In NTBackup use the following command line options:
ntbackup backup <path_to_folder_to_backup> /j "Test Backup" /snap:off /m normal /f <path_to_target_file>
For example to backup "D:\My Folder" directory and save it in C:\temp folder in a file called vssoffbackup.bkf run the following command:
ntbackup backup "D:\My Folder" /j "Test Backup" /snap:off /m normal /f C:\temp\vssoffbackup.bkf
Also reference solution Would like to allow access to a "backup" account that can read the encrypted files (not decrypt them) and archive that to tape. for information on configuring FSM policy for backup applications.
Related Articles
Some aliases are lost in a migration from Authentication Manager 6.1 to Authentication Manager 8.1 for users where there a… Number of Views SecurID Authenticate Tokencode Integration Issues and Solutions Number of Views How to SecurID-protect OWA using single sign-on (SSO) when OWA is in a cluster Number of Views Authentication Method Lockout Number of Views Logging into RSA My Page and registering an authenticator in an RSA ID Plus trial tenant (Video) Number of Views
Trending Articles
Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide How to Download OTP Token Seed Files from myRSA RSA Authentication Manager 8.9 Release Notes (January 2026)
