RCM xudad.exe is failing to start

3 years ago

Originally Published: 2010-12-23

Article Number

000045643

Applies To

RSA Certificate Manager 6.8
RSA Certificate Manager (RCM)
Microsoft Windows Server 2003 SP2

Issue

RCM xudad.exe is failing to start
During startup, gets the message that xudad.exe encountered a problem and needed to close (even with the services ser to manual) in the application log we see this:

Reporting queued error: faulting application xudad.exe, version 0.0.0.0, faulting module xudad.exe, version 0.0.0.0, fault address 0x000849d0.

Started the Logging Server 6.8 first, no passwords are requested, just get the error" Could not Start RSA Secure Logging Server 6.8 on local computer. Error 1067. The process terminated unexpectedly.

Cause

invalid startup.conf file

Resolution

The startup.conf contains invalid content. Please rename or delete startup.conf under RSA_CM6.8/conf folder and restart RCM 6.8 services.

Notes

By default, the configuration file startup.conf does not exist in the RCM installation folder, it has to be manually created (with server SSL key passphrase) if unattended restart of RCM is required.

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