RSA Access Manager Agent SharePoint Ticket Service sends duplicate runtimeAPI WebServices Requests
Originally Published: 2013-10-30
Article Number
Applies To
Microsoft Sharepoint 2010
SharePoint Ticket Service
Issue
The Agent logs at debug level show multiple requests for each transaction. For example it retrieves the CTSESSION cookie twice:
Tuesday, October 01, 2013 4:01:30 PM - <Debug> - Cookie Returned: AAAAAwABAFgbw2zT0CFvEp1cKGnPtySSZZprmr7E2ppAgGkrSCO8AmDWs/Txxtxwzb4YqKVdMjlFrIogyFBlx/xYEex7
Tuesday, October 01, 2013 4:01:30 PM - <Debug> - Cookie Returned: AAAAAwABAFgbw2zT0CFvEp1cKGnPtySSZZprmr7E2ppAgGkrSCO8AmDWs/Txxtxwzb4YqKVdMjlFrIogyFBlx/xYEex7
This issue has been resolved in hotfix 5.0.0.05 for the RSA Access Manger 5.0 Agent for IIS 7.x. Contact RSA Customer Support and request this hotfix or the latest cumulative hotfix for your platform.
Cause
Related Articles
ServiceNow Connector missing Command Output Parameters section in the "Check Ticket Status" and "Check Request Status" Ca… Number of Views What are the software requirements for RSA Authentication Agent 5.3 to protect OWA using SSO? Number of Views Change Requests in Pending Submission state are not being deleted by the daily scheduled task in RSA Identity Governance &… Number of Views User synchronization failure for other reasons in RSA SecurID Access Cloud Administration Console Number of Views The RSA Identity Governance and Lifecycle view for V_AVR_ACCOUNT_ENTITLEMENTS does not include all expected data in RSA Id… Number of Views
Trending Articles
RSA Authentication Manager 8.7 SP2 Setup and Configuration Guide RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide How to Upgrade Internal SHA-1 Certificates to SHA-256 in Authentication Manager Using rsautil RSA Release Notes for RSA Authentication Manager 8.8 RSA Authentication Manager 8.9 Setup and Configuration Guide
Don't see what you're looking for?
