RSA Access Manager Agent SharePoint Ticket Service sends duplicate runtimeAPI WebServices Requests
Originally Published: 2013-10-30
Article Number
Applies To
Microsoft Sharepoint 2010
SharePoint Ticket Service
Issue
The Agent logs at debug level show multiple requests for each transaction. For example it retrieves the CTSESSION cookie twice:
Tuesday, October 01, 2013 4:01:30 PM - <Debug> - Cookie Returned: AAAAAwABAFgbw2zT0CFvEp1cKGnPtySSZZprmr7E2ppAgGkrSCO8AmDWs/Txxtxwzb4YqKVdMjlFrIogyFBlx/xYEex7
Tuesday, October 01, 2013 4:01:30 PM - <Debug> - Cookie Returned: AAAAAwABAFgbw2zT0CFvEp1cKGnPtySSZZprmr7E2ppAgGkrSCO8AmDWs/Txxtxwzb4YqKVdMjlFrIogyFBlx/xYEex7
This issue has been resolved in hotfix 5.0.0.05 for the RSA Access Manger 5.0 Agent for IIS 7.x. Contact RSA Customer Support and request this hotfix or the latest cumulative hotfix for your platform.
Cause
Related Articles
ServiceNow Connector missing Command Output Parameters section in the "Check Ticket Status" and "Check Request Status" Ca… Number of Views RSA Silvertail RSAWTD: CMI unable to retrieve certificates - GetCert failed Unterminated String Number of Views Customize login text for an RSA Authentication Agent for Web: IIS protected webpage Number of Views Silent install does not create the license2.txt for customers who purchased in EMEA Number of Views ClassNotFoundException: com.aveksa.migration.db.password.ViewPasswordSettingMigrator while installing a patch in RSA Gover… Number of Views
Trending Articles
Quick Setup Guide - Passwordless Authentication in Windows MFA Agent for Active Directory RSA Authentication Manager 8.9 Release Notes (January 2026) Artifacts to gather in RSA Identity Governance & Lifecycle RSA Governance & Lifecycle 8.0.0 Administrators Guide RSA Governance & Lifecycle 8.0.0 Installation Guide
Don't see what you're looking for?
