RSA Access Manger error message 'This stream has been closed'.
Originally Published: 2013-11-12
Article Number
Issue
The following error message is logged in the aserver.log (or lserver.log) file:
sequence_number=5311,2013-10-25 14:10:36:215 EDT,messageID=-2,internal_error,description='This stream has been closed.',details='java.io.IOException: This stream has been closed.'
The following exception is generated in the aserver.out standard output:
java.io.IOException: This stream has been closed.
at sirrus.util.io.FlushingByteArrayOutputStream.checkForStreamClosure(FlushingByteArrayOutputStream.java:162)
at sirrus.util.io.FlushingByteArrayOutputStream.write(FlushingByteArrayOutputStream.java:92)
at java.io.DataOutputStream.writeByte(DataOutputStream.java:136)
at sirrus.util.io.rpc.fope.ObjectNode.writeTypeToStream(ObjectNode.java:76)
at sirrus.util.io.rpc.fope.Node.writeToStream(Node.java:49)
at sirrus.util.io.rpc.fope.NodeFactory.convertNodeToStream(NodeFactory.java:78)
at sirrus.util.io.rpc.RPCManager.invokeLocalProcedure(RPCManager.java:179)
at sirrus.authserver.MuxRequestThreadPool$MuxWorkerTask.call(MuxRequestThreadPool.java:386)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
at java.util.concurrent.FutureTask.run(FutureTask.java:138)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
at java.lang.Thread.run(Thread.java:662)
Cause
cleartrust.aserver.muxworker.write.timeout = 10000
It indicates that the muxworker thread has abandoned the connection because it has been open too long, but the database still attempted to return a result.
Resolution
Investigate delays in the database response time.
Workaround
Notes
sequence_number=23519,remote_client=aserver1,2011-01-11 15:35:57:401 GMT,messageID=-2,internal_error,description='Unable to send data to receiver.',details='java.io.IOException: Unable to send data to receiver.'
The unable to send data to receiver message indicated the client had failed over. You will no longer see this message when the aserver is slow to respond.
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