RSA Access Manager SSLHandshakeException when using Auth SSL
Originally Published: 2014-01-23
Article Number
Applies To
This issue occurs due to an issue in the JAVA 1.6 or 1.7 crypto libraries when doing certain actions on PKCS 12 keystores. The issue did not occur in earlier versions of RSA Access Manger because we used older library calls. The issue specifically occurs when trying to retrieve objects from a PKCS keystore that contains both trusted certificates and private keys.
Issue
Error in dispatcher.log or lserver.log file:
23,1axm-dispatcher,2014-01-09 16:51:27:397 EST,0,Error, , ,{error=javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: No trusted certificate found description=Error handling client connection from 10.10.10.10/10.10.10.10:33188},10.
Error in dispatcher standard output file when in debug mode:
ClientConnection-21, handling exception: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: No trusted certificate found
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: No trusted certificate found
at com.sun.net.ssl.internal.ssl.Alerts.getSSLException(Alerts.java:174)
Resolution
Alternately you can use separate JKS keystores for the truststore and the keystore files used for Auth SSL.
Related Articles
Error connecting to a remote AMIS Service via Auth Harness Prime Number of Views Auth Source on login screen changes randomly in SecurID Governance & Lifecycle Number of Views 7./0 Apache Web Agent for Securid/Auth Manager 7.X on Unix - why is RPC required? Number of Views 'PASSCODE REUSE ATTACK DETECTED' or 'SIMULTANEOUS AUTH detected' Number of Views AM Auth SDK 8.5 (for Java) troubleshooting -- Invalid config file Invalid bootstrap data Number of Views
Trending Articles
RSA MFA Agent 2.3.6 for Microsoft Windows Installation and Administration Guide RSA Authentication Manager 8.9 Release Notes (January 2026) How to install the jTDS JDBC driver on WildFly for use with Data Collections in RSA Identity Governance & Lifecycle RSA Authentication Manager 8.8 Setup and Configuration Guide Artifacts to gather in RSA Identity Governance & Lifecycle
Don't see what you're looking for?
