Why does the restore of the backup fail when migrating from an earlier key manager appliance backup?
2 years ago
Originally Published: 2014-04-28
Article Number
000047817
Applies To
RSA Data Protection Manager Appliance
Issue
Why does the restore of the backup fail when migrating from an earlier key manager appliance backup?

Seen in: /opt/rsa/setup/logs/rkma-restore.log

Exception: sirrus.api.client.TransportException: Transport(RC_TRANSPORT_ERROR): Database Server is unavailable. Please try later


Cause
The backup fails to restore because the server cannot be restored on an unsupported migration path.
Resolution
Please look at the DPM appliance migration guide for the supported migration path to restore a migrated backup.