Upgrading Authentication Manager 8.1 patch status/progress page is not displayed
Originally Published: 2014-06-11
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Issue
The page cannot be displayed
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Alternate work-around is to tail the appropriate update log in Authentication Manager. The log is located in /opt/rsa/am/server/logs/ and will follow this format: update-<version number>-build<number>-<timestamp>.log, e.g. "update-8.1.0.1.0-build1367997-20140604152233.log".
1) Login as rsaadmin on the console
2) Start the patching process in the Operations Console
3)tail -f /opt/rsa/am/server/logs/update-<version number>-build<number>-<timestamp>.log
Once the SUCCESS message is diplayed in the log, verify the RSA services are started:
4) cd /opt/rsa/am/server then issue
5) ./rsaserv status
Notes
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