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NOTE! - During import, if you say you moved the VM it will not create a new mac address for the network adapter, if you say you copied it vm will create a new mac address for the network adapter. Always say you moved it vs copied it.

Also note if the user did say they copied it, or they go in and update the hardware version from the current listed version to the latest in vmware, it will generate a new mac address for the network adapter. If this is the case do the following to fix.

As the root user fun the following commands via SSH

ifconfig

make a note of the mac address found for eth0 typically

vi /etc/sysconfig/network-scripts/ifcfg-eth0

change the mac address in this file to the mac address you got when running ifconfig

save changes, reboot.

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Moing the VM

On the VM you want to move do the following.

Via console run the following commands

As rsaadmin run this command

cd /opt/rsa/am/server/ <enter>

./rsaserv stop all

Once services are stopped sudo to root via the following command

sudo su - <enter>

Use the same password you used for rsaadmin for the command above

Next run shutdown -h now <enter>

Next copy the VM over to the new esx environment

Once that's done, start it up, then via console as the rsaadmin user run the following command

cd /opt/rsa/am/utils <enter>

./rsautil manage-secrets -a recover <enter>

lastly as root reboot the system

sudo su - <enter>

reboot <enter>

Once the above is complete all services should start and your VM is now moved.