Error: 'Failed to login to database' while running RSA ACE/Server Administration API
2 years ago
Originally Published: 2001-02-28
Article Number
000060710
Applies To
RSA ACE/Server Administration API
Issue
Error: "Failed to login to database" while running RSA ACE/Server Administration API
Resolution
To correct this issue, follow these steps:

1. Verify that the user is a realm administrator for the ACE/Server

2. Verify that the permissions on the files and directories are correct

3. Verify that the environment variables are set up correctly, e.g. DLC, TCL_HOME, TCL_LIBRARY, TK_LIBRARY

4. Run 'sdsetup -config' to reset ownership and permissions on all files