java.lang.StackOverflowerror when viewing the Request Activities page in RSA Identity Management and Governance
Originally Published: 2017-01-12
Last Modified: 2023-09-25
Article Number
Applies To
RSA Version/Condition: 6.9.0
Issue
java.lang.StackOverflowerror
Cause
To verify that this is the cause,
- Run the query below as 'avuser' replacing the AveksaAdmin user with the USER_ID of the affected user.
SELECT Meu.id,Meu.User_Id, Meu.Last_Name, Meu.First_Name, Meu.Email_Address, Sus.* FROM t_system_ui_settings SUS JOIN t_master_enterprise_users MEU ON MEU.ID=SUS.USER_MEUID WHERE MEU.USER_ID = 'AveksaAdmin';
- Look for the SETTING_TYPE 'Table Data', and the value in the SETTING column.
Resolution
- Copy and paste the content of the SETTING column field with SETTING_TYPE 'Table Data' into Notepad++ or another technical editor. You may see, as in this case, over 1200 entries for this entry:
<string>SortDir</string>
<com.aveksa.server.utils.collections.sorting.SortCriteria>
<list>
<com.aveksa.server.utils.collections.sorting.SortCriteria_-SortProperty>
<property>WORKITEM_ID</property>
<order>ASC</order>
</com.aveksa.server.utils.collections.sorting.SortCriteria_-SortProperty>
<com.aveksa.server.utils.collections.sorting.SortCriteria_-SortProperty>
<property>PRIORITY_ORDER</property>
<order>ASC</order>
</com.aveksa.server.utils.collections.sorting.SortCriteria_-SortProperty>
<com.aveksa.server.utils.collections.sorting.SortCriteria_-SortProperty>
<property>PRIORITY_ORDER</property>
<order>ASC</order>
</com.aveksa.server.utils.collections.sorting.SortCriteria_-SortProperty>
<com.aveksa.server.utils.collections.sorting.SortCriteria_-SortProperty>
<property>PRIORITY_ORDER</property>
<order>ASC</order>
</com.aveksa.server.utils.collections.sorting.SortCriteria_-SortProperty>
These duplicates might be spread over more than one Property.
- Save the original content to a file.
- Delete the duplicates, being mindful of xml begin and end tags.
- Copy the resulting, much shorter, file back into the SETTING column and save the entry.
- Have the user login and logout and try the Activities tab again. It should now work.
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