Disaster Recovery Situations
Disaster Recovery Situations
Perform these tasks following an administrator error, or if the system becomes unavailable, for example, because of hardware failure or a problem with network connectivity.
Situation | Action | Reference |
You deleted the only Super Admin. | Create a new Super Admin. | |
No administrators are assigned the Super Admin role. | Assign the Super Admin role to an administrator. | |
The primary instance hardware has failed. Either the hardware appliance has failed, or the hardware that hosts the virtual appliance has failed. | Promote a replica instance to a primary instance. | |
You do not have a working replica instance, or both the primary and replica instances failed. | Deploy a new appliance, and restore the primary instance using a backup. |
Related Concepts
Related Articles
Is there is a Backup and Disaster Recover for RSA File Security Manager? Number of Views Disaster Recovery Number of Views Recovery from Incorrect Network Settings Number of Views Replica Instance Promotion for Disaster Recovery Number of Views Skyhigh End User Remediation Flow - SAML Relying Party Configuration - RSA Ready Implementation Guide Number of Views
Trending Articles
Change Requests stuck in the AFX Fulfillment Handler Workflow Node and Workflows Stalled in RSA Identity Governance & Life… Collector Stuck in Data Collection Phase with "Sent Request to Agent Hosting the Collector" RSA Authentication Manager 8.9 Patches and Hotfixes Readme How to manipulate imported RSA SecurID Software Token(s) on an iPhone or iPad device Workflows stuck in AFX fulfillment and/or Provisioning nodes in RSA Identity Governance & Lifecycle
Don't see what you're looking for?
