Disaster Recovery Situations
Last Modified: 2026-08-25
Disaster Recovery Situations
Perform these tasks following an administrator error, or if the system becomes unavailable, for example, because of hardware failure or a problem with network connectivity.
Situation | Action | Reference |
You deleted the only Super Admin. | Create a new Super Admin. | |
No administrators are assigned the Super Admin role. | Assign the Super Admin role to an administrator. | |
The primary instance hardware has failed. Either the hardware appliance has failed, or the hardware that hosts the virtual appliance has failed. | Promote a replica instance to a primary instance. | |
You do not have a working replica instance, or both the primary and replica instances failed. | Deploy a new appliance, and restore the primary instance using a backup. |
Related Concepts
Related Articles
Recovery from Incorrect Network Settings Number of Views Disaster Recovery Number of Views The ACE/Server machine has a Dr. Watson Error: CPQMHost.dll Number of Views Is there is a Backup and Disaster Recover for RSA File Security Manager? Number of Views Promote a replica from the command line - RSA Authentication Manager 7.1 Number of Views
Trending Articles
RSA MFA Agent 2.5 for Microsoft Windows Installation and Administration Guide User Application Portal Unable to Resolve User by Login ID and/or Alias or Authenticator Not Assigned to User When Attempting to Authenticate via … Download RSA SecurID Access Cloud User Event audit logs using Cloud Administration REST API CLU Manage Users for Cloud Access Service
Don't see what you're looking for?
