too many email notification for some incidents
Originally Published: 2015-08-14
Last Modified: 2023-10-06
Article Number
Applies To
RSA Version/Condition: 9.6 SP2 P3
Issue
Resolution
Take a backup of EM_INSTALL_DIR\webapps\root\WEB-INF\classes\com\tablus\tem\notification\AbstractIncidentEscalationListener.class
Copy the class file in the zip attachment into above mention directory.
Restart EM service.
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