admin9 (RSA) to rsaSFDCadmin (RSA): asked a question.
SDCONF.REC has old IP address information
Hello everyone. I have a question. The sdconf.rec file that I downloaded from
my RSA Security Console has old IP address information for the Primary Server
(RSA Authentication Manager). However, when I click on the "Radius" tab in the
RSA Security Console I can see the correct IP address for my Primary server.
Additionally, no matter how many times I click "Generate Configuration File"
and download a new AM_Config.zip file, I still see the old IP address for the
primary server when uploading the sdconf.rec file during the RSA
Authentication Agent installation on my MS Windows Server 2019 virtual
machine. Does anyone have an idea why this discrepancy would exist? Also, is
there a way to force the "Generate Configuration File" to see the current
information? NOTE: I have rebooted my Linux-based RSA Authentication Manager
multiple times.
my RSA Security Console has old IP address information for the Primary Server
(RSA Authentication Manager). However, when I click on the "Radius" tab in the
RSA Security Console I can see the correct IP address for my Primary server.
Additionally, no matter how many times I click "Generate Configuration File"
and download a new AM_Config.zip file, I still see the old IP address for the
primary server when uploading the sdconf.rec file during the RSA
Authentication Agent installation on my MS Windows Server 2019 virtual
machine. Does anyone have an idea why this discrepancy would exist? Also, is
there a way to force the "Generate Configuration File" to see the current
information? NOTE: I have rebooted my Linux-based RSA Authentication Manager
multiple times.
Agents->Authentication Manager Contact list->Rebalance and click on the
Automatic Rebalance button. Generate a new sdconf.rec. it should now contain
the correct Hostnames.