KeithPoirier (Customer) to rsaSFDCadmin (RSA): asked a question.
New Hardware Appliance and RHEL 8.5
All,
We've recently purchased a new hardware running RSA AM 8.5 and I'm trying to
get it to authenticate a Linux box running RHEL8.5 using the PAM-
Agent_v8.1.3.139.04_19_21_01_39_13 and the restful interface. I believe I've
covered all the steps needed but when trying to login to a user account, It
asks for the password first and instead of asking for the passcode next, it
repeats asking for the password. in tailing the /var/ace/log/mfa_rest.log, I
see:
credentialValidationResults":[{"methodId":"SECURID","methodResponseCode":"FAIL","methodReasonCode":"VERIFY_ERROR","authnAttributes":[]}],"attemptResponseCode":"FAIL","attemptReasonCode":"VERIFY_ERROR","challengeMethods":{"challenges":[]}}
Probably something I missed but perhaps it's because I'm using RHEL8.5 (I
didn't see it on the approved list).
Thanks for any pointers to resolve.
We've recently purchased a new hardware running RSA AM 8.5 and I'm trying to
get it to authenticate a Linux box running RHEL8.5 using the PAM-
Agent_v8.1.3.139.04_19_21_01_39_13 and the restful interface. I believe I've
covered all the steps needed but when trying to login to a user account, It
asks for the password first and instead of asking for the passcode next, it
repeats asking for the password. in tailing the /var/ace/log/mfa_rest.log, I
see:
credentialValidationResults":[{"methodId":"SECURID","methodResponseCode":"FAIL","methodReasonCode":"VERIFY_ERROR","authnAttributes":[]}],"attemptResponseCode":"FAIL","attemptReasonCode":"VERIFY_ERROR","challengeMethods":{"challenges":[]}}
Probably something I missed but perhaps it's because I'm using RHEL8.5 (I
didn't see it on the approved list).
Thanks for any pointers to resolve.
install plus verifying all the other file changes.