MFAEngineer (Customer) to rsaSFDCadmin (RSA): asked a question.

QR Code Import Error Occurred
We are seeing an uptick in users that are having issues with importing their
QR Codes. Following all troubleshooting instructions, checking permissions,
uninstalling app and re-installing app, using the phone camera to scan the QR
Code, checking for AV or AntiMalware or Firewall apps - the QR Code still will
not scan. Anyone else having this issue?

  • We simply disabled the SSL inspection on the firewall rule related to the web
    tier servers and things worked fine.
    Selected as Best
  • We simply disabled the SSL inspection on the firewall rule related to the web
    tier servers and things worked fine.
    Selected as Best