rakshay (Customer) to rsaSFDCadmin (RSA): asked a question.

Set_ChangeItem_Category filter
Hello,

I am trying to implement a mechanism to identify some items in a request and
flag only those for approval. I want other items to be fulfilled immediately.
I have created SQL code for use with Set_ChangeItem_Category which assigns a
category only to items I want to go through approval.

When my WF runs, I see in
T_AV_CHANGEITEM_CAT
only the items which I intend to flag, and they do have a category correctly
assigned.

my approval WF is configured to group changes "create a job per group,
grouping by" with "Category" selected.

This results in an approval task where:

* Items which have been assigned a category are shown under "changes to approve"
* other items are shown under "All changes" - which is not what I expected 🙂

Is there a way to have items which do not require approval moved to the
fulfillment phase directly ?
Can you help me find the mistake in this set up?

Thanks!
-Shay Rakovski

  • As far as I know, the processing of a workflow is sequential and requires
    approval phase to be completed before fulfillment phase can start.
    Selected as Best
  • As far as I know, the processing of a workflow is sequential and requires
    approval phase to be completed before fulfillment phase can start.
    Selected as Best