DT2018-05-15 05:55:11 (Customer) to rsaSFDCadmin (RSA): asked a question.
Unable to fetch reportees if logged in as manager in password reset form in 7.5
Hello ,
I want to raise password reset request to the subordinates but when i click on
password reset form only single logged in user available to select ,is there
any way that we can get subordonate user in the user list if manager logged in
.
**use case 1**
1.) User "A" has 4 reportee when i logged in with user A he must show 4
reportee and his user id under user list of password reset form but its not
working in this way in 7.5.0. it shows only logged in user in the form .
This was working good on in lower version 7.0.1 is there any restriction made
in this version ?
I want to raise password reset request to the subordinates but when i click on
password reset form only single logged in user available to select ,is there
any way that we can get subordonate user in the user list if manager logged in
.
**use case 1**
1.) User "A" has 4 reportee when i logged in with user A he must show 4
reportee and his user id under user list of password reset form but its not
working in this way in 7.5.0. it shows only logged in user in the form .
This was working good on in lower version 7.0.1 is there any restriction made
in this version ?
I had a similar question which I raised internally but there was no answer.
as a workaround, I have configured my form in the following way:
And I've added the following permission to all managers
If you don't get an answer here on why the behavior has changed and what is
the expected approach to make it work, I suggest you raise a support case.
Please post your findings here.