
AlexSanta-PInter69258 (Customer) asked a question.
Migrating workload from one of our external sites to one of our internal sites (on SC 8.7SP1)
1st group (7 user/tokens, 14 tokens total) import package went through flawlessly.
2nd (1 single additional token/user) pkg errored out with no details. (User nor token do not already exist in local RSA application.)
3rd attempt with all 15 tokens/8 users also errors out.
4th attempt with new export of single token/user pkg errors out.
Any ideas, please?
@AlexSanta-PInter69258 (Customer),
I would look at the administration activity log for any messaging about your token import process and also open a case with our technical support for assistance.