AfrojeReshma53894 (Customer) asked a question.
I am trying to download rsa-am-vmware-virtual-appliance-8.7.0.0.0.ova and the associated license file but can't find it anywhere in my.rsa.com. I am trying to create an image with it on OpenStack. Can I please get some help on this to locate the file?
@AfrojeReshma53894 (Customer) ,
The download for the rsa-am-vmware-virtual-appliance-8.7.0.0.0.ova can be found on the my.rsa.com web site. Only the person(s) listed as contracting officers or technical admins will see the download options for licenses or tokens purchased by your company. Please have them login to the site to pull down licenses and tokens. If you need to be able to download files purchased, please open a techncial support case, choosing the option for the Technical Support category and CAM for the product set. The Customer Asset Management team can assist you. Be sure to include the token batch number/license number in your request.
OpenStack/SUSE OpenStack is not listed as a certified or supported platform for the Authentication Manager appliance. Official support for hardware appliances is limited to what comes on board the appliance. Supported virtual server platforms are listed n the Authentication Manager 8.7 Setup and Configuration Guide.
You may be able to convert the .ova to a format compatible with OpenStack, but this is an advanced, unsupported procedure and may result in issues with appliance functionality, networking, or supportability. RSA will not provide support for issues arising from running the Authentication Manager .ova on OpenStack, and you may encounter problems with drivers, virtual hardware, or updates.
For production or supported environments, deploy the file per RSA's official documentation. This method is supported and documented by RSA.
I found it. I am going to create an image with the package first. I am going to do that on Openstack vm so my question is do I need to download this one rsa-am-vmware-virtual-appliance-8.7.0.0.0.ova or this one rsa-am-hardware-appliance-8.7.0.0.0.iso. Also when I download this to OpenStack what should be the disk format, I have tried iso, raw and it didn't work.
As Erica stated, "You may be able to convert the .ova to a format compatible with OpenStack, but this is an advanced, unsupported procedure and may result in issues with appliance functionality, networking, or supportability. RSA will not provide support for issues arising from running the Authentication Manager .ova on OpenStack, and you may encounter problems with drivers, virtual hardware, or updates."
@AfrojeReshma53894 (Customer) ,
For Authentication Manager, the. iso file (e.g., rsa-am-hardware-appliance-8.7.0.0.0.iso) is intended for installation on physical hardware appliances or for patching/upgrading existing appliances. It is used to create a bootable installation media (DVD or USB) for direct installation on supported hardware. The .iso can also be used for patching by mounting it as a virtual DVD in a VM or appliance, following specific procedures for updates and upgrades.
The .ova file (e.g., rsa-am-vmware-virtual-appliance-8.7.0.0.0.ova) is a pre-built virtual appliance designed for deployment in VMware vSphere/ESXi environments. It contains a pre-configured virtual machine image, including the operating system and Authentication Manager software, optimized for virtual infrastructure. The .ova is used for rapid deployment of Authentication Manager as a virtual appliance, eliminating the need for manual OS and application installation.
Again, OpenStack is not supported so we can not advise you on how to install Authentication Manager on it.
I was able to use the rsa-am-hardware-appliance-8.7.0.0.0.iso for openstack and convert them to raw/iso image but looks like for 8.8 hardware appliance the image requires different property of image such as
openstack image set --property hw_video_model=vga \
--property hw_machine_type=q35 \
--property hw_disk_bus=scsi \
--property hw_scsi_model=virtio-scsi \
--property hw_firmware_type=uefi \
<RSA_8.8_IMAGE_ID>
I used some of the properties/same properties but it gives me an error on the console saying "Guest has not initialized the display (yet)" I wonder if I am missing the correct video type or something else. please let me know the requirements for the 8.8 and 8.9
As has been previously stated, this is unsupported.
I understand but what are the difference from 8.7 if I use 8.8 in virtual appliance
@AfrojeReshma53894 (Customer),
For changes from Authentication Manager 8.7 to 8.8, please review the Authentication Manager 8.8 release notes and Authentication Manager 8.8 Patches and Hotfixes Readme.
Can we please get help on turning the rsa 8.8 or 8.9 iso for virtualized installs into RAWs or QCOW2 ?
@AfrojeReshma53894 (Customer) ,
Converting the ISO to RAW or QCOW2 disk formats for use in other hypervisors (such as KVM/QEMU) is not supported or recommended.