Configure Critical System Event Notification

RSA Authentication Manager can notify administrators by email if a critical system event occurs, for example, if a replica instance replicat ion status changes to unsynchronized.

RSA recommends that you configure Authentication Manager to send critical system event notifications to key administrators. This enables administrators to resolve a condition before it becomes a problem.

Before you begin


  1. In the Security Console, click Set Up > System Settings.

  2. Under Basic Settings, click Critical System Event Notification.

  3. For Enable Notifications, select On.

  4. For Send Notifications for, select one or more of the following items:

    • Backup Events. A new backup is needed because a backup was not made during the past 7 days, or a scheduled backup is unsuccessful.

    • Identity Source Connection Events. An identity source directory is unavailable.

    • Low Disk Space Events. Disk space is below 5 GB.

    • RADIUS Configuration Events. RADIUS configuration is unsuccessful during Quick Setup, attach, hostname change, or IP address change.

    • Realm Certificate Removal Events. Realm certificate removal during hostname change is unsuccessful.

    • Replication Events. The replication status has changed, for example, a replica instance replication status changes to out of sync.

    • Archive Audit Logs Events. A scheduled log archive job is unsuccessful.

    • RSA Cloud Authentication Service Events. The status of communication with the Cloud Authentication Service.

    • Low Token Supply Events. The number of available tokens will be less than the specified minimum number in the number of days that you have configured. Available tokens are tokens that are not assigned or expired. You can select the type of token to track, and enter the number of tokens and days.

    For more information, see Critical System Event Types.

  5. For Send Notifications to, select one or both of the following items:

    • Super Administrators

    • Individual Email Addresses

      After you select Individual Email Addresses, enter the email address for each recipient in the related field. Separate each email address with a semicolon.

  6. Click Save.