Hide or Show Agent Information in the User Dashboard

By default, the User Dashboard shows the agents that are associated with an individual user. When users are associated with hundreds of agents, you can choose to hide the agent information to avoid performance issues.

Procedure

  1. Log on to the appliance operating system.

  2. Change directories to /opt/rsa/am/utils.

  3. You can hide or show agents:

    To add the auth_manager.dashboard.hide.agent parameter and hide agent information in the User Dashboard for first time, run the following command line utility (CLU):

    ./rsautil store -a add_config auth_manager.dashboard.hide.agent true GLOBAL BOOLEAN

    To show the agent information, run the following command:

    ./rsautil store -a update_config auth_manager.dashboard.hide.agent false GLOBAL BOOLEAN

    To hide the agent information when the parameter already exists, run the following command:

    ./rsautil store -a update_config auth_manager.dashboard.hide.agent true GLOBAL BOOLEAN

  4. Change directories to /opt/rsa/am/server.

  5. Run the following to restart all services:

    ./rsaserv restart all