Self-Service Request ManagementSelf-Service Request Management
Self-Service automatically sends e-mail to notify you about user requests that you need to review. The types of requests are:
-
Self-Service accounts for new users. A new user is not in a directory server. Users must enter user information for an account.
-
Changes in user group membership
-
New or additional SecurID tokens
-
Replace an expired or about to expire SecurID token
-
Replace a broken or permanently lost SecurID token
-
On-demand authentication
You can perform the following tasks to manage requests:
-
View the status of a request. For more information, see View User Requests.
-
Search for user requests. For more information, see Search for User Requests.
-
Approve, reject, defer, or cancel requests. For more information, see Approve and Reject User Requests and Cancel User Requests.
-
Record how you deliver tokens and complete requests. For more information, see Complete User Requests.
