Update the Load Balancer and Virtual Host

Use the Operations Console to make changes to the virtual hostname, IP address, and listening port. For example, you might make changes if you want to rename the virtual host, resolve an IP address conflict, or use a different port.

If your deployment has a load balancer, the virtual hostname must resolve to the public IP address of the load balancer.

If your deployment does not have a load balancer, the virtual hostname must resolve to the public IP address of your web tier.

If you change the name of the load balancer or use another load balancer, you must change the virtual hostname accordingly.

Before you begin

  • You must be a Super Admin.

  • The virtual hostname must be configured in the Domain Name System (DNS) to point to the load balancer.

Procedure

  1. In the Operations Console on the primary instance, click Deployment Configuration > Virtual Host & Load Balancing.

  2. If prompted, enter your Super Admin User ID and password.

  3. On the Virtual Host & Load Balancing page, change any of the following:

    1. The fully qualified virtual hostname

    2. The default port number

    3. The load balancer IP addresses. If you are not using a load balancer, leave the IP address blank.

  4. Click Save.

    The system saves the virtual hostname and key material in the keystore file.

  5. On the confirmation page, read Mandatory Next Steps.

  6. Click Done.

After you finish

In the Operations Console, perform the appropriate mandatory next steps.

  • If you updated load balancer details, you must reboot the primary and replica instances. In the Operations Console, click Maintenance > Reboot Appliance and reboot each instance.

  • If you updated the virtual hostname, generate a new integration script for each web-based application using RBA, and then redeploy the integration scripts. For more information, see Implementing Risk-Based Authentication.

  • If the deployment includes a web tier, update the web tier. In the Operations Console, click Deployment Configuration > Web-Tier Deployments > Manage Existing. Click the update link for each web tier.

  • If the deployment includes a web tier, replace the certificate on the load balancer and on the firewall with the virtual host certificate.

  • If the deployment uses dynamic seed provisioning, update the hostname and port for the CT-KIP URL with the hostname and port that you specified for the virtual host. In the Security Console, go to Setup > System Settings. Click Tokens.

  • If the deployment uses the RSA Self-Service Console, update the Self-Service Console URL with the hostname and port you specified for the virtual host. In the Security Console, go to Setup > Self-Service Settings. Click E-Mail Notifications for User Account Changes.

Related Concepts

Web-Tier Deployments