Cloud Administration Clear PIN SecurID DS100 OTP Credential API

The Cloud Administration Clear PIN for SecurID DS100 OTP Credential API enables Help Desk Administrators or Super Administrator to clear the PIN for an OTP credential of SecurID DS100 authenticator assigned to a user.


Clients calling this API must authenticate themselves by including a JSON Web Token in a request. For instructions on using this token, see Authentication for the Cloud Administration APIs .

Administrative Roles

This API can use an API key that is associated with either the Super Administrator or Help Desk Administrator role. For more information, see Manage the Cloud Administration API Keys.

Software Developer Kit

You can download the API Software Developer Kit (SDK) from Cloud Administration REST API Download.

Request Requirements

Use the following information to clear the OTP credential PIN.

Method Request URL Response Content Type Response Body Response Codes
PATCH /AdminInterface/restapi/v1/ds100/clearPin/otp application/json OTP credential PIN status 200, 400, 403, 404, 500

Example Request Data

The following example displays a request.

PATCH /AdminInterface/restapi/v1/ds100/clearPin/otp

Accept: application/json

Authorization: Bearer <JWT Token>

Example Request Body


"tokenSerialNumber": "014010008039",

"userId" : "87927fb7-e185-4c33-c7e3-8e077675973c"


Request Property Descriptions

Property Description Data Type
toeknSerialNumber The serial number of the OTP credential. The credential serial number can be obtained using Retrieve SecurID DS100 OTP Credential API. String
userId Identifies the user associated with this authenticator. String

Example Response



"pinSet": false


Response Property Descriptions

Property Description Data Type
tokenSerialNumber The serial number of the OTP credential. String
pinSet Flag that tells the system whether the user has set a PIN or not. This is managed by the system and is mainly for informational purposes. Possible values: True - PIN is set. False - PIN is not set. Boolean

Response Codes

The following table shows response codes and descriptions for this API.

Code Description
200 Successfully cleared the PIN for the OTP credential for SecurID DS100 authenticator assigned to the user.
400 Bad Request. Operation not performed because of client syntax errors.
403 Not authorized to perform the request.
404 Either the user or the SecurID DS100 token does not exist.
500 Internal server error occurred while processing the request.
429 Too many requests.