Cloud Administration Enable Hardware Token API

The Cloud Administration Enable Hardware Token API allows Help Desk Administrators and Super Administrators to enable a hardware token that is assigned to a user.

A token can be enabled only if it is already assigned to a user.


Clients calling this API must authenticate themselves by including a JSON web token in the request. For instructions on using this token, see Authentication for the Cloud Administration APIs.

Administrative Roles

This API can use an API key associated with either Super Administrator or Help Desk Administrator role. For more information, see Manage the Cloud Administration API Keys.

Software Developer Kit

You can download the API Software Developer Kit (SDK) from Cloud Administration REST API Download.

Request Requirements

Use the following information to retrieve and enable a hardware token by providing a token serial number.

Method Request URL Response Content Type Response Body Response Codes
PATCH /AdminInterface/restapi/v1/users/<userId>/sidTokens/enable application/json Token details with property 200, 403, 404, 409, 500

Example Request Data

The following example displays a request.

PATCH /AdminInterface/restapi/v1/users/eb2e12ae-1112-451b-98e1-dfe4e6afd60d/sidTokens/enable

Accept: application/json

Authorization: Bearer <JWT token>

Example Request Body


"tokenSerialNumber" : "1231314525"


Request Property Descriptions

The following table shows request property descriptions and other associated information.

Property Description Required? Max Length Data Type
tokenSerialNumber The token serial number associated with a user. The number is displayed at the back of the SecurID700 hardware token. Yes 36 String

Example Response

The following example response shows the status of a single hardware token with the token serial number specified in the request.


"userId": "eb2e12ae-1112-451b-98e1-dfe4e6afd60d",

"tokenSerialNumber": "1231314525",

"tokenStatus": "Enabled",

"tokenStatusChangedBy": "<admin subject>",

"tokenStatusChangedAt": "<2021-06-11T19:10:30.045Z>"


Response Property Descriptions

The following table shows response property descriptions and the associated data types.

Property Description Data Type
userId Identifies the user to whom the hardware token is assigned or registered. String
tokenSerialNumber Serial number of the hardware token. String
tokenStatus Status of the hardware token: Enabled or Disabled. String
tokenStatusChangedBy Identifies the administrator who enabled the hardware token. String
tokenStatusChangedAt The timestamp when the hardware token was enabled. For information on formatting timestamps in ISO 8601 format, see String

Response Codes

The following table shows response codes and descriptions for this API.

Code Description
200 Successfully enabled hardware token assigned to the user.
403 Not authorized to perform the request.
404 Either the user or the hardware token does not exist.
409 Cannot enable a hardware token that is not assigned to a particular user.
500 Internal server error occurred while processing the request.
429 Too many requests.