Cloud Administration Unassign Hardware Token API

The Cloud Administration Unassign Hardware Token API enables Help Desk Administrators to unassign a single hardware token from a user.


Clients calling this API must authenticate themselves by including a JSON Web Token in a request. For instructions on using this token, see Authentication for the Cloud Administration REST APIs.

Administrative Roles

This API can use an API key that is associated with either the Super Administrator or Help Desk Administrator role. For more information, see Manage the Cloud Administration REST API Keys.

Software Developer Kit

You can download the API Software Developer Kit (SDK) from Cloud Administration REST API Download.

Request Requirements

Use the following information to unassign a hardware token assigned to a user by providing a token serial number as the input.

Method Request URL Response Content Type Response Body Response Codes
PATCH /AdminInterface/restapi/v1/users/<userId>/sidTokens/unassign application/json Token details with property 200, 400, 403, 404, 409, 500

Example Request Data

The following example displays a hardware token unassignment request.

PATCH /AdminInterface/restapi/v1/users/<userId>/sidTokens/unassign

Content-Type: application/json

Authorization: Bearer <JWT token>

Example Request Body


"tokenSerialNumber" : "000123456789"


Request Property Descriptions

The following table shows request property descriptions and other associated information.

Property Description Required? Max Length Data Type
tokenSerialNumber The token serial number associated with a user. The number is displayed at the back of the SecurID700 hardware token. Yes 36 String

Example Response

The following example response shows the state of a single hardware token that was unassigned from a user.


"tokenSerialNumber": "000123456789",

"tokenState": "Unassigned"


Response Property Descriptions

The following table shows response property descriptions and the associated data types.

Property Description Data Type
tokenSerialNumber Serial number of the hardware token. String
tokenState State of the hardware token: Unassigned, Activation Pending, or Activated. String

Response Codes

The following table shows response codes and descriptions for this API.

Code Description
200 The hardware token is successfully unassigned from the user.
400 Invalid parameters provided (such as invalid token serial number or user ID format).
403 User is not authorized to perform the request. (Possible causes: Lack of administrator rights or invalid JSON web token provided).
404 Either the user ID or the hardware token serial number does not exist.

The request has inconsistent or conflicting state preventing it from getting completed. (Possible causes: The hardware token is not assigned to a specific user or vice versa).

500 The request cannot be completed due to an internal server error.
429 Too many requests.