Contents of Identity Router Log BundleContents of Identity Router Log Bundle

After you collect and generate a log bundle (described in Troubleshooting Identity Router Issues), and unzip the log bundle, over two hundred files appear in a directory structure. The following table lists files you can use to verify the identity router configuration and to troubleshoot deployment issues.

File	Description
etc/apache2/httpd.conf	Configuration file that includes details on any rewrite rules that are applied to configured HTTP Federation (HFED) or trusted headers applications in your deployment.
tmp/network_diagnostics.txt	Detailed network information, including the network interface configurations, routing tables, and firewall rules.
tmp/rpm_versions.log	Version details of all packages installed on the identity router.
usr/local/symplified/cache/adapter-pom.xml usr/local/symplified/cache/adapterPom.xml	SecurID Customer Support may request these files if you experience an issue with your catalog applications.
usr/local/symplified/etc/appliance.properties	Details on the settings applied to the identity router, including network settings, such as the IP addresses and DNS settings, and the controller URL.
usr/local/symplified/etc/hosts	Static DNS settings applied to the identity router.
usr/local/symplified/etc/ifup-route.eth0	Details of any configured static routes for the management interface for on-premises identity routers. Note: Identity routers in the Amazon cloud have only one network interface and do not store static route configuration. Instead, you manage route tables in the Amazon Web Services configuration utility.
usr/local/symplified/etc/ifup-route.eth1	Details of any configured static routes for the portal interface. Note: Identity routers in the Amazon cloud have only one network interface and do not store static route configuration. Instead, you manage route tables in the Amazon Web Services configuration utility.
usr/local/symplified/etc/iptables	Details of any configured firewall rules for the identity router.
usr/local/symplified/etc/ntp.conf	Network time protocol (NTP) server settings that are applied to the identity router.
usr/local/symplified/etc/resolv.conf	DNS settings applied to the identity router.
usr/local/symplified/etc/sysconfig/network/ifcfg-eth0	Settings for the primary identity router network interface. For on-premises identity routers, this is the management interface.
usr/local/symplified/etc/sysconfig/network/ifcfg-eth1	Network interface settings for the portal interface for on-premises identity routers.
var/log/radius/radius.log var/log/radiusj/radius-audit.log	Logs containing errors and notifications about RADIUS authentication and communication with RADIUS clients. Note: radius.log is deprecated and contains only older log events. symplified.log contains all new RADIUS authentication events.
var/log/radiusj/radiusj.log var/log/radiusj/httpd-radiusj-443-access.log var/log/radiusj/httpd-radiusj-443-error.log	Logs containing web server access and error logs for RADIUS authentication events.
var/log/symplified/catalina.out	Stack trace details that you can use when troubleshooting incidences of HTTP 500 errors.
var/log/symplified/cxf.log	Details that can help when troubleshooting issues with the Office 365 STS application connector.
var/log/symplified/localhost.log var/log/symplified/localhost_access_log.txt	Details that can help when troubleshooting user-reported incidences of HTTP 500 errors.
var/log/symplified/<www-applicationname-com.dmz.example.com>-443-access.log var/log/symplified/<www-applicationname-com.dmz.example.com>-443-error.log var/log/symplified/<www-applicationname-com.dmz.example.com>-80-access.log var/log/symplified/<www-applicationname-com.dmz.example.com>-80-error.log	Logs for HTTP Federation (HFED) and trusted headers application requests. Each configured application web server has its own access and error log files, where <www-applicationname-com.dmz.example.com> is the protected hostname of the proxied web server.
var/log/symplified/symplified-audit.log	Details of user actions that can assist with troubleshooting user issues. If you have configured a syslog server, these details are sent to the syslog. For more information, see Configure Audit Logging in the Cloud Administration Console. This file stores the most recent details. Older contents are stored in numbered versions of this file, such as symplified-audit.log.1, symplified-audit.log.2, and so on.
var/log/symplified/symplified.log	Details that you may use to troubleshoot issues when connecting the identity router to the Cloud Authentication Service and the Identity router system log including RADIUS authentication events. This file stores the most recent details. Older contents are stored in numbered versions of this file, such as symplified.log.1, symplified.log.2, and so on. You can download a file containing a portion of this data using the Cloud Authentication Service. For more information, see View the Identity Router System Log.