Run Reports

You can run three types of reports from the Cloud Administration Console:

  • Report Content for All Synchronized Users - A list of all users who have been synchronized to identity sources in the Cloud Authentication Service

  • Report Content for Hardware OTP Credential Information - A list of information describing each hardware OTP credential that is uploaded to the Cloud Authentication Service.

  • Report Content for Agent Inventory - A list of Cloud-connected MFA agents (natively connected to Cloud Authentication Service, or proxied via Authentication Manager).

You can download each report to a .CSV file.

Before you begin

To ensure that the report is up-to-date, make sure your identity sources are synchronized.

Procedure

  1. In the Cloud Administration Console, click Users > Reports.

  2. Click Generate next to the report that you need to run.

    The report status automatically updates at intervals.

    Note: The report might take several minutes to complete, depending on the amount of data being compiled. You can navigate to other pages and continue working while waiting.

  3. After the report has generated, click Download CSV to download the report.

Report Content for All Synchronized Users

The All Synchronized Users report contains the following user information:

  • Email

  • Username

  • Alternate Username

  • First Name

  • Last Name

  • Distinguished Name

  • Identity Source Name

  • Account Created

  • Account Last Updated

  • Month Last Authenticated

  • Status

  • Device Name

  • Device Type

  • App Name

  • App Version

  • Device Registered

  • FIDO Authenticator

  • FIDO Registered

  • FIDO Status

  • SMS Registered

  • Voice Registered

  • High-Risk User

  • Emergency Tokencode created on

  • Emergency Tokencode expires on

  • Emergency Tokencode last used

  • Emergency Tokencode locked on

  • Offline Emergency Tokencode enabled on

  • Offline Emergency Tokencode expires on

  • Authenticate Tokencode locked on

The All Synchronized Users report contains the following information for each SecurID hardware token assigned to a Cloud Authentication Service user:

  • Hardware Authenticator serial number

  • Hardware Authenticator name

  • Hardware Authenticator type

  • Hardware Authenticator starts on

  • Hardware Authenticator expires on

  • Hardware Authenticator registration status

  • Hardware Authenticator status

  • OTP Credential Name

  • OTP PIN set

  • Hardware Authenticator assigned on

  • Hardware Authenticator activated on

  • Hardware Authenticator locked on

Report Content for Hardware Tokens

The Hardware Token Information report contains the following information for each hardware token that is uploaded to the Cloud Authentication Service:

  • Serial number

  • Name

  • Type

  • Starts on/Registration Date

  • Expires on

  • Registration status

  • Authenticator status

  • OTP Credential Name

  • OTP PIN set

  • Assigned on

  • Activated on

  • User email

  • User first name

  • User last name

Report Content for Agent Inventory

The Agent Inventory Report contains the following information for the Cloud-connected Agents.

  • Client ID

  • Host name

  • Initiating IP

  • Platform

  • Software ID

  • Agent Type

  • Version

  • First seen (UTC)

  • Last Authentication (UTC)

  • Last Offline Data Download (UTC)

  • Offline Data Expiration (UTC)