Set the Identity Router Logging Level

Use identity router logs to track user and system events, and to troubleshoot identity router problems. You can change the level of detail collected in identity router logs by switching between standard- and debug-level logging. Standard is the default logging level.

Note: To avoid potential performance impact for users, SecurID recommends that you enable debug-level logging during off-peak hours, and that you return to standard-level logging as soon as troubleshooting is complete.

Before you begin

You must be a Super Admin in the Cloud Administration Console.

Procedure

  1. In the Cloud Administration Console, click Platform > Identity Routers.
  2. Next to the identity router, select Log Level from the drop-down menu.

    In the window that appears, select a log level from the drop-down menu.

    • Standard - (the default) Select for normal operation of the identity router.
    • Debug - Select for temporary debug-level logging when you need to perform in-depth troubleshooting on the identity router.

  3. Click Save and Apply to start running the identity router at the new logging level immediately. You do not need to publish your changes.

    With debug-level logging enabled, the status of the identity router on the Identity Routers page is DEBUG.

Related Concepts

Logging for the Cloud Authentication Service

Event Message Components for the Cloud Authentication Service

Identity Router Logging

SecurID Authenticate App Logging

Related Tasks

Monitor User Events

Configure Audit Logging in the Cloud Administration Console

Troubleshooting Identity Router Issues

View the Identity Router System Log

Related References

User Event Monitor Messages for the Cloud Authentication Service

Contents of Identity Router Log Bundle

Identity Router Audit Log Messages