Access Fulfillment Express (AFX) connector export fails with 'Could Not Create Connector Package' and 'duplicate entry' errors in RSA Identity Governance & Lifecycle

[#1]

Article Number

000036907

Applies To

RSA Product Set: Identity Governance & Lifecycle
RSA Version/Condition: 7.1.0

Issue

When exporting an Access Fulfillment Express (AFX) connector and an AFX template with the same name to the same export file, the AFX export fails with:
 

     Cannot Export: Could Not Create Connector Package

 

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The following error is seen in the aveksaServer.log:

07/16/2018 12:19:42.951 ERROR (default task-21) 
[com.aveksa.afx.common.packagemgmt.connector.ConnectorPackageComponent] 
Cannot_Archive_XML : AirWatch/CONNECTOR_TYPE/ConnectorType.xml
java.util.zip.ZipException: duplicate entry: AirWatch/CONNECTOR_TYPE/ConnectorType.xml
	at java.util.zip.ZipOutputStream.putNextEntry(ZipOutputStream.java:232)

Please refer to RSA Knowledge Base Article  000030327 -- Artifacts to gather in RSA Identity Governance & Lifecycle to find the location of the aveksaServer.log file for your specific deployment.

Cause

This is a known defect reported in engineering ticket ACM-88958.

Resolution

This issue is resolved in RSA Identity Governance & Lifecycle  7.1.1

Workaround

Workaround 1

Do not check both the template and the connector to be exported at the same time in the same export. Instead export them separately with two different exports.

Workaround 2

 Alternatively, avoid naming an AFX connector with the same name as an existing AFX connector template.