SecurID® Governance & Lifecycle Knowledge Base
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Article Number
000038951
Applies To
RSA Product Set: RSA Identity Governance & Lifecycle
RSA Version/Condition: 7.1.1, 7.2.0
RSA Version/Condition: 7.1.1, 7.2.0
Issue
When a user cancels a change request, the request shows as having been canceled by System.
In the example below, Rita Book both created the request and canceled the request. However, the request shows as canceled by System:
Image description
The expected behavior is that the request would show as canceled by Rita Book:
In the example below, Rita Book both created the request and canceled the request. However, the request shows as canceled by System:
Image descriptionThe expected behavior is that the request would show as canceled by Rita Book:
Canceled on 6/2/20 3:19 PM by Book, Rita
Cause
This is a known issue reported in engineering ticket ACM-104089.
Resolution
This issue is resolved in RSA Identity Governance & Lifecycle 7.2.0 P03.
Notes
See related RSA Knowledge Base Article
In this article
